Jobs at Cover Genius

The Business Development Director will originate, develop, and close new business with banking and fintech partners across EMEA, executing the financial services strategy.

Lead the Global Claims Operations, driving an AI-first strategy, ensuring high performance and compliance across global partnerships, and optimizing claims processes.

The role involves developing training systems for onboarding and upskilling teams, ensuring accuracy in insurance training content, utilizing data analysis for operational improvements, and leading a high-performing enablement organization.

The GTM Strategy & Partnerships Manager will lead strategic global partnerships, develop go-to-market strategies, and ensure excellent client experiences while collaborating across multiple teams to drive growth and success.

As the Global Fraud Lead, you will design and implement fraud detection systems, optimize processes with machine learning, and ensure compliance with regulations while leading fraud operations and reporting.

The Senior Associate, Quality Assurance will investigate customer contact quality, conduct audits, perform root cause analyses, and mentor junior staff to identify systemic issues in customer service operations.

The Claims Specialist will manage the end-to-end adjudication of routine and complex ticketing claims, ensuring policy compliance and effectively communicating with customers throughout the claims process.