Jobs at Convene Hospitality Group

Provide hands-on L1 technical support for macOS and Windows endpoints, identity platforms, SaaS applications, and business systems. Manage tickets, troubleshoot access and configuration issues, coordinate escalations, and support onboarding and offboarding. Maintain device compliance, patching, MDM configurations, and physical access systems. Contribute to incident analysis, automation, knowledge-base documentation, and improved self-service while delivering strong response times and customer satisfaction.

Oversee all operations for a new London events venue, including hospitality, event delivery, AV/technology, culinary services, building management, sales support, staffing, training, payroll, budgeting, purchasing, and strategic planning. Lead the opening team, maintain high service standards, develop client relationships, achieve financial targets, and coordinate multiple departments to deliver conferences, receptions, meetings, and bespoke events.

Leads event operations and conference services for a new London venue, managing teams, guest experience, maintenance, health and safety, client feedback, inventory, purchasing, invoicing, staffing, and venue performance targets. The role focuses on delivering high-quality live corporate events, improving front-of-house systems, maintaining client relationships, and supporting profitable venue operations.

Manages conference and event operations, including culinary and beverage service, team supervision, event setup, maintenance coordination, safety compliance, budgeting, productivity, cleanliness, and client satisfaction. Coordinates service between culinary and operations teams, monitors consumption and guest counts, supports staff training, and ensures high-quality execution of events while maintaining profitable operations.

Manage and grow key hospitality accounts through consultative sales, account planning, site inspections, client meetings, networking, and business development. Generate, negotiate, and close agreements while achieving revenue and conversion targets. Maintain account intelligence in the CRM, identify partnership opportunities, support regional sales initiatives, and maximize client experience and event-related upsell revenue.

The Senior Account Manager will exceed revenue targets, cultivate client relationships, drive new growth, and manage a portfolio of accounts within the hospitality industry.

The Conference & Events Assistant will provide exceptional client service, support event setup, maintain cleanliness, and manage food and beverage areas for conferences and events.