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Cloud • eCommerce • Information Technology • Retail • Software • Database
As a Senior Customer Success Manager, you will manage high-value customers, ensuring they achieve their business goals with commercetools. You will cultivate relationships with senior stakeholders, facilitate business reviews, and act as an intermediary between customers and internal teams. The role involves strategic planning, identifying opportunities for growth, and leveraging your technical knowledge of e-commerce solutions to enhance customer success.
Cloud • eCommerce • Information Technology • Retail • Software • Database
As a Senior Customer Success Manager, you will manage customer relationships, ensure they achieve their business goals using commercetools, and act as the liaison between customers and internal teams. You'll drive customer engagement and retention while developing strategies for customer growth and conducting business reviews to assess success and identify opportunities.
Cloud • eCommerce • Information Technology • Retail • Software • Database
The Senior Backend Engineer will design and develop scalable and secure payment systems for commercetools, focusing on financial transactions in a multi-tenant Cloud/SaaS environment. Responsibilities include developing payment systems, implementing REST APIs, and collaborating with product management and other teams to ensure technical excellence. Participation in on-call rotation and continuous self-improvement are also expected.
