Jobs at Charlotte Tilbury

Lead Charlotte Tilbury’s global CRM strategy across email, SMS, push, and in-app channels. Drive retention, engagement, purchase frequency, customer lifetime value, database growth, personalization, automation, and experimentation. Oversee Braze capabilities, AI initiatives, technology roadmaps, budgets, suppliers, privacy compliance, and a global CRM team while collaborating with Digital, Marketing, Data, Technology, Engineering, Product, and Creative teams.

Leads global entertainment and talent relations strategy, supporting regional execution, talent-led campaigns, communications, partnerships, negotiations, budgeting, and ROI tracking. The role develops talent relationships, identifies emerging opportunities and trends, coordinates product launches and brand activations, and advises senior leadership. It requires strong industry networks, creativity, strategic thinking, communication, presentation, relationship management, and the ability to work cross-functionally in a fast-paced beauty, fashion, and lifestyle environment.

Creates compelling brand, product, packaging, campaign, visual merchandising, and marketing copy across the product lifecycle. Develops naming, positioning, storytelling, toolkits, launch materials, ad scripts, and content for global and local markets. Collaborates with Brand Marketing, Product Development, Creative, Digital, Education, and Travel Retail teams while maintaining brand voice, proofreading accuracy, regulatory awareness, and project coordination.

Manages strategic relationships with UK retail accounts, supporting national account leadership and driving sales performance. Responsibilities include coordinating product launches, preparing sales reports, forecasting, monitoring inventory and availability, identifying retail opportunities, and developing trade plans. The role requires collaboration with buying, merchandising, marketing, supply chain, sales operations, and field teams to achieve financial targets and strengthen brand performance.

Lead end-to-end UK payroll delivery, ensuring accurate and timely payments, statutory compliance, reconciliations, reporting, audits, and year-end submissions. Manage the payroll provider and collaborate with HR, Finance, Reward, and external partners. Provide expert guidance on complex payroll matters, oversee controls and governance, analyze payroll costs and variances, and drive process improvements, automation, systems enhancements, and payroll-related projects while leading and motivating a team.

Provides legal advice on digital, privacy, technology, and AI governance matters across a global beauty business. Responsibilities include negotiating technology and commercial contracts, supporting data protection compliance, conducting DPIAs and vendor reviews, advising on digital marketing and AI use cases, monitoring regulations, handling data subject requests, supporting procurement and legal proceedings, and delivering legal training.

Supports national account managers in growing retail business across UK and EMEA. Responsibilities include sales reporting, forecasting, inventory and assortment management, retailer relationship management, product launches, trading plans, retail performance analysis, and cross-functional coordination with supply chain, finance, marketing, visual merchandising, and store teams.

Develop and maintain native Android applications using Kotlin and Jetpack Compose. Collaborate with engineering, QA, product, and design teams to deliver scalable features. Contribute to CI/CD pipelines, automated testing, performance monitoring, accessibility, analytics, and A/B testing while supporting reliable Google Play releases and clean, maintainable code.

Supports integrated beauty campaigns from concept development through production and final delivery. Responsibilities include creating moodboards, treatments, presentations, storyboards and mockups; assisting with casting, styling, set design and shoot preparation; supporting photography and film shoots; reviewing selects, retouching and post-production; and collaborating with creative, marketing, digital, social, PR and retail teams. The role also explores Generative AI tools and owns smaller creative briefs with guidance.

Leads global social media strategy and execution for Colour & Complexion campaigns across Instagram, TikTok, paid social, and retailer platforms. Owns campaigns from briefing and creative ideation through production, activation, reporting, and optimization. Uses performance insights, cultural trends, and competitor activity to improve content formats. Collaborates with global, regional, creative, media, influencer, PR, e-commerce, and marketing teams, manages timelines and approvals, presents recommendations, and develops a Social Media Coordinator.

Provides legal advice to international procurement, retail, and new market expansion teams. Drafts, reviews, and negotiates retail, franchise, distribution, lease, supply chain, logistics, IT, digital, and other commercial contracts. Identifies legal risks, supports regulatory compliance and legal proceedings, develops policies and procedures, collaborates with outside counsel, and delivers legal training across a global business.

Develops and executes global influencer marketing strategies and campaigns across beauty categories, including color, fragrance, and holiday. Manages influencer relationships, talent negotiations, contracts, budgets, content assets, affiliate recruitment, regional collaboration, reporting, and performance analysis. Provides strategic guidance to global marketing teams and markets while driving brand awareness, advocacy, conversion, and KPIs through influencer activations.

Assist with global paid search and shopping campaign execution, account hygiene, performance reporting, budget management, bidding optimization, and asset coordination. Analyze campaign performance, market trends, consumer behavior, and marketing technologies to improve acquisition, revenue, and efficiency. Collaborate with SEO, CRM, ecommerce, finance, content, and translation teams while supporting purchase orders and monthly reconciliation.

Owns Charlotte Tilbury’s global professional membership program, including strategy, proposition, commercial planning, recruitment, member lifecycle, revenue growth, retention, governance, and VIP development. Leads partnerships with professional organizations, academies, events, and ambassadors while using customer data, CRM, AI, and automation to improve program performance. Manages the Global Pro Programme Coordinator and collaborates with regional, digital, commercial, CRM, education, PR, and events teams.

Administer Anaplan applications through daily model maintenance, user support, troubleshooting, documentation, user and license management, and monthly ERP actuals integrations with reconciliation. The role supports FP&A technology transformation, communicates with finance stakeholders, manages service tickets and starters/leavers, and contributes to ad hoc development projects. Candidates need foundational financial modeling or FP&A knowledge, strong Excel or basic modeling experience, clear documentation and communication skills, and an organized, proactive approach.

Owns integrated rework and co-pack supply plans for a complex beauty product portfolio. The role balances demand, launches, inventory, packaging, components, supplier capacity, costs, and deployment requirements. Responsibilities include resolving constraints, leading supplier reviews, supporting S&OP, analyzing risks and performance, improving planning processes and systems, and coaching colleagues. The planner partners cross-functionally to protect product availability, launch readiness, service levels, and cost outcomes.

Leads the UK and ANZ full-funnel media and influence strategy for a global beauty brand. Owns paid media, creator partnerships, content amplification, investment, measurement, agency relationships, and campaign performance across platforms including Meta, TikTok, YouTube, and TV/VOD. Builds relationships with influencers and talent agencies, oversees negotiations and activations, translates insights into strategic decisions, and manages a team of five specialists while partnering with senior leadership and global marketing teams.

Create and adapt print-ready artwork and visual assets for Charlotte Tilbury’s EU visual merchandising teams. Responsibilities include producing retail collateral, plate translations, lightbox artwork, and print materials; maintaining asset libraries; ensuring brand guideline compliance; proofreading translations; coordinating approvals with global teams; and managing deadlines in a fast-paced environment.

Leads European product marketing strategy across Colour, Complexion, Skincare, and Fragrance. Translates global brand strategy into regional category priorities, portfolio plans, innovation and promotional priorities, pricing recommendations, channel strategies, and launch plans. Uses market and competitor analysis to identify growth opportunities, partners cross-functionally across commercial and supply chain teams, and manages two Category Managers plus a shared analyst.

Supports the EU Skin and Fragrance category manager through category strategy execution, performance reporting, forecasting, demand planning, portfolio optimization, competitor analysis, pricing and lifecycle tracking. Coordinates product launches, NPD evaluation, sampling, post-production units, appreciation tokens, and cross-functional activities across marketing, commercial, global, and supply chain teams. Provides insights on sales, market share, SKU productivity, availability, and growth opportunities.