Jobs at Charlotte Tilbury

The Senior Digital Product Designer will create holistic digital experiences and collaborate with various teams to ensure app functionality, aesthetics, and alignment with brand vision.

Support planning, building, QA and deployment of CRM campaigns across email, push, SMS and in-app; manage journeys in Braze; use Movable Ink for dynamic content; apply AI and automation for personalization and optimization; analyze performance in Looker; support mobile app CRM, testing, and lifecycle optimization; deliver insights and streamline processes.

Drive in-store and retailer performance through sales reporting, forecasting, inventory and assortment management. Build trading relationships to support NPD launches, collaborate cross-functionally (supply chain, marketing, VM, finance) and provide ad-hoc analysis to identify retail opportunities and ensure on-shelf availability across EU retailers.

Responsible for digital tracking implementation across app and web, ensuring accurate measurement and reporting, and maintaining documentation across stakeholders. Collaborates with Product and Engineering teams using tools like Snowplow, GTM, and provides insights through BI platforms.

Manage global stock for part of the portfolio by translating demand into supply plans, executing replenishment, maintaining inventory accuracy, and managing supplier relationships. Monitor deliveries, reconcile third-party inventories, expediate where needed, drive OTIF improvements, contribute planning insights to S&OP, and partner cross-functionally to mitigate risks and ensure product availability.

Lead VAT compliance for EMEA/UK, manage submissions and payments, liaise with advisors and tax authorities, support indirect tax audits, advise business on VAT accounting and invoicing, contribute to VAT technology strategy (Making Tax Digital) and support ad hoc international tax and customs projects.

Partner with Magic Office leadership to deliver HR support across performance management, talent mapping, succession planning, employee relations, long-term sickness/occupational health cases, compensation & benefits coordination, and culture/engagement initiatives. Act as trusted advisor, drive people strategy changes, partner with Reward, People Services and L&D, and help shape employee experience for the business area.

Own the mobile app product strategy and roadmap for iOS and Android, lead evidence-based discovery, prioritise opportunities, work with Design/Engineering/Data to deliver and measure outcomes, drive launches, and ensure continuity and handover during a six-month maternity cover.

Lead and support day-to-day store operations, drive sales and KPIs, coach and develop the team, maintain visual merchandising and grooming standards, and create exceptional customer experiences while proposing commercial initiatives to grow revenue.

Lead strategic retail partnerships across EU, negotiate commercial terms, manage account P&L and sales forecasting, drive category ranking and launch plans, collaborate with cross-functional teams, and coach the commercial team to deliver growth.

Lead customer insight initiatives by shaping strategy and analysis, managing a team, and influencing key business decisions based on data-driven insights.

Lead the European marketing function, overseeing Trade Marketing, Category Marketing and Regional Media. Create and execute disruptive 360 campaigns, drive digital and retail strategies, manage budgets/P&L, build processes, provide thought leadership, and develop a high-performing team to meet regional and global objectives.

Lead EMEA customer-facing supply chain for wholesale channels, ensuring order-to-cash and fulfilment excellence. Manage a team, drive OTIF, S&OE collaboration, forecast accuracy, promotional execution, and cost-to-serve initiatives. Build customer partnerships, resolve service failures with root-cause analysis, and deliver data-driven insights via ERP and BI tools to optimise inventory and logistics across multiple markets.

Provide legal advice to global digital and technology teams on contracts, compliance, AI, data and software matters. Draft and negotiate outsourcing, licensing, hosting, marketing and development agreements, supervise junior lawyers, develop legal policies, and deliver training. Support multi-jurisdictional issues and collaborate with external counsel as needed.

Support global product marketing by delivering consumer and market insights, tracking beauty trends, coordinating agency inputs, building compelling innovation presentations, managing product samples and logistics, assisting VM artwork checks, and ensuring timely, on-brand product marketing materials across the innovation pipeline.

The HR Project Lead will manage strategic HR projects, focusing on process optimization, change management, and stakeholder engagement to support organizational growth.

Lead FP&A activities for central OPEX and people costs: maintain OPEX and PO trackers, prepare month-end commentary and journals, support payroll postings, budgeting, reforecasts, financial modelling, control implementation, and audit support while partnering with stakeholders and senior finance leadership.

Support the Business Manager to run counter operations, drive sales and KPIs, set and communicate targets, coach and develop the team, ensure exceptional customer experience, maintain visual merchandising and grooming standards, and propose commercial initiatives and events.

Support marketing procurement across agencies, media, events, content and marketing tech. Run sourcing and tender processes, manage supplier performance, negotiate contracts, track rebates, maintain procurement reporting, and deliver cost-saving projects while ensuring compliance and supporting procurement governance.

The Assistant Marketing Manager will lead integrated marketing campaigns, collaborate with teams for brand strategy, and manage trade marketing efforts while ensuring attention to budgeting and process clarity.