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Information Technology
Serve as the operational point of contact for customers, vendors, and internal teams. Manage quotes, orders, renewals, vendor programs, onboarding, SLA tracking, reporting, and escalations. Lead cadence calls, support complex quotes, improve processes, and collaborate with account teams to drive customer satisfaction and operational performance.
Information Technology
Coordinate between customers, vendors, and internal teams to manage quotes, orders, renewals, onboarding, and service delivery. Build vendor and customer relationships, lead operational cadence calls, track SLAs and reporting, support complex quotes, and drive process improvements to ensure high-quality customer experiences.
Information Technology
Manage complex customer project rollouts by scheduling orders and deliveries, allocating stock, tracking shipments and failed/DOA orders, producing forecasting and shipment reports, monitoring open orders, supporting order processing, and assisting the Project Manager with risk management and stakeholder coordination.
