Jobs at Billigence

Lead business change and adoption for a Snowflake data platform programme. Responsibilities include change impact assessments, stakeholder engagement, communications, training, readiness planning, translating technical changes into business impacts, and tracking adoption risks. The consultant will work across data engineering teams and business stakeholders in a hybrid UK-based contract role.

Design, build, and optimise cloud-based data pipelines, ETL/ELT processes and enterprise data platforms for an insurance client. Integrate multiple source systems, ensure data quality and performance, support data modelling and transformation, and collaborate with stakeholders using Agile practices.

Administer, configure, and support the Medallia customer experience platform, including surveys, dashboards, reports, digital properties, integrations, and data pipelines. Troubleshoot platform and data issues, perform SQL-based validation and root-cause analysis, develop HTML/CSS/JavaScript enhancements, gather business requirements, and coordinate with technical and business stakeholders. Maintain knowledge-base documentation and independently deliver platform development tasks.

Develop, configure, administer, and support the Medallia customer experience platform. Responsibilities include JavaScript-based enhancements, surveys, dashboards, digital experience configurations, ETL/ELT pipeline support, SQL investigations, data validation, troubleshooting, business analysis, and knowledge-base maintenance. The role requires end-to-end ownership of SaaS application issues and coordination across business and IT teams.