Jobs at Atlassian

Lead and scale Sales Development Managers and SDR teams across AMER & EMEA to generate pipeline for Strategic and Enterprise accounts. Build and execute account-based prospecting, drive operational rigor, use data and AI to optimize performance, recruit and develop leaders, and align with AEs, Marketing, and Partners to meet pipeline and revenue goals.

Serve as a pre-sales Solutions Engineer for Atlassian’s Emerging Markets team, focusing on enterprise customers in Africa. Partner with sales teams and channel partners to discover business and technical needs, map challenges to Atlassian solutions, identify expansion opportunities, and lead customized value-based demonstrations. Build customer and sales partnerships, guide technical buying decisions, document product feedback and competitive intelligence, and continuously develop product and sales-process expertise.

Drive adoption of Atlassian's AI platform Rovo by discovering high-value use cases, co-building custom agents, configuring connectors, and deploying solutions to production. Run discovery workshops, design and validate integrations, enable customers for independent scale, collaborate with account and product teams, and surface product feedback. Travel up to 15% for customer meetings and events.

Serve as a trusted executive advisor to strategic enterprise customers, driving adoption, measurable business outcomes, and expansion. Lead Customer Success Plans, complex transformation programs, and AI enablement. Mitigate risk, advocate customer needs internally, and collaborate cross-functionally with sales, product, support, and advisory teams to maximize long-term value.

Develops ITSM and ESM partner ecosystems by providing solution architecture, technical expertise, deal-cycle support, enablement workshops, reference architectures, and thought leadership. Collaborates with channel, sales, marketing, product, and alliance teams to expand Jira Service Management adoption, improve partner practices, support customer solutions, and provide market feedback to product management.

Provides privacy and cybersecurity legal counsel across incident response, eSafety controls, go-to-market activities, customer engagements, regulatory compliance, privacy negotiations, audits, certifications, policies, and standards. Advises global teams on privacy laws and translates complex legal and technical issues for senior stakeholders and customers, particularly across the EMEA region.

The posting identifies a remote Solution Sales Executive role focused on Atlassian’s Strategy Collection. However, the detailed responsibilities and qualifications are not provided because the description contains a placeholder.

Manage mid-market software renewals by nurturing customer relationships, mitigating churn, driving retention, and identifying cross-sell and upsell opportunities. Lead renewals across products, platforms, direct accounts, and solution partners. Explain product updates, maintain accurate customer and pipeline data, collaborate with account teams, and consistently meet performance goals while serving Dutch-speaking customers.

The Strategic Solutions Sales Executive develops sales strategies and engages with large strategic accounts, focusing on ITSM and Customer Service solutions. They promote Atlassian's offerings while collaborating with various teams to drive revenue growth.

Lead pre-sales technical engagements for enterprise UK public-sector customers. Partner with sales teams and Atlassian partners to discover business needs, map them to Atlassian solutions, identify expansion opportunities, and deliver tailored value-based demonstrations. Advise customers on technical requirements, procurement, security, and compliance considerations, while gathering competitive intelligence and advocating for customer needs internally.

Act as a practitioner-advisor translating DX research into actionable guidance for senior engineering leaders. Produce written thought leadership, lead executive advisory sessions, represent DX publicly, build industry relationships, and co-author reports and frameworks grounded in real-world engineering leadership experience.

Lead strategic value-management engagements for Atlassian’s major EMEA customers. Build executive relationships, analyze customer data, develop financial models and business cases, articulate measurable value, and deliver senior-level presentations. Identify customer value drivers, design innovative solutions, contribute to VMO offerings, support value-based selling, develop thought leadership, and mentor colleagues. The role is fully remote within the UK and requires 15–20% customer-facing travel.

Lead and develop a team of 6–8 Mid-Market sellers serving UKI customers. Responsibilities include creating sales strategies, achieving revenue targets, coaching and mentoring sellers, recruiting Account Executives, setting performance goals, analyzing sales trends, improving sales processes, and collaborating with internal teams and partners. The manager will also build talent pipelines, manage key stakeholder relationships, and identify market growth opportunities.

Partner with EMEA sales leadership to improve revenue performance, forecasting, pipeline management, territory and capacity planning, sales processes, reporting, and operational rigor. The role supports planning cycles, QBRs, compensation tracking, change management, and cross-functional initiatives involving systems, analytics, enablement, and automation. Success requires strong SaaS go-to-market knowledge, analytical ability, executive presence, and expertise in Sales or Revenue Operations.

Lead complex employee relations matters across EMEA, including Works Council relationships, consultations, investigations, grievances, disciplinary actions, and performance management. Partner with HRBPs, legal teams, leaders, and employee representatives to ensure compliant outcomes. Develop ER practices, governance, training, and preventative programs while supporting global cases and mentoring team members.

Lead and develop a team of Principal and Senior Principal Customer Success Managers serving complex global enterprise customers. Drive customer retention, growth, health monitoring, executive relationships, success planning, escalations, and measurable business outcomes. Coordinate cross-functional teams across Sales, Product, Support, Services, and Engineering while contributing to organizational planning and talent development. The role focuses on cloud transformation, agile delivery, automation, IT services, and AI adoption.

Drive scaled digital customer success programs that increase product adoption and retention. Align messaging across email, in-app, community, learning, AI, and human channels; use product telemetry and customer data to guide experimentation; optimize content distribution and persona targeting; and build automated pathways between digital experiences and frontline teams. Lead cross-functional initiatives across Product, Marketing, Data Science, and Customer Success using data-backed hypotheses and rigorous execution.

Leads Atlassian’s EMEA Solutions Engineering and Architecture team for DX. Responsibilities include recruiting and mentoring team members, supporting strategic pre-sales opportunities and POCs, overseeing implementations, standardizing technical processes, allocating resources, tracking KPIs, and advocating for customer needs with Product and Engineering. The role requires strong understanding of software engineering organizations, SDLC, DORA metrics, SPACE, APIs, SQL, Git, and executive stakeholder management.

Leads multiple mid-market sales managers and their teams across EMEA. Develops regional sales strategies, achieves revenue targets, recruits and develops managers, coaches sales teams, monitors performance, analyzes market trends, collaborates with internal partners, and reports results to corporate leadership. The role focuses on building a high-performing sales organization, expanding market share, strengthening customer relationships, and developing future sales leaders.

Lead technical engagement for complex enterprise sales cycles across strategic UKI accounts. Conduct customer discovery, deliver tailored product demonstrations, develop proof-of-concept environments, lead workshops, address technical objections, and connect Atlassian solutions to business goals. Collaborate with sales, channel partners, product teams, and account stakeholders to drive transformation deals, identify expansion opportunities, communicate competitive differentiators, and improve pre-sales engagement methods.