Jobs at Ashby

Design and implement user-facing features by combining high-quality visual design and frontend engineering. Improve and expand the design system, build flexible components, collaborate with Product Engineers, ship to users quickly, iterate from feedback, and support customer-facing issues. Work spans wireframing, UI implementation, and end-to-end technical delivery.

Lead and grow a European engineering team focused on ownership and autonomy. Mentor engineers, influence product and technical specs, remain hands-on to debug and ship, and improve developer tooling, automation, and processes that increase team leverage.

Build and maintain Ashby's platform and SRE tooling: scale infrastructure, implement IaC, improve reliability (SLOs/SLIs), enable safe deployments (canaries, feature flags), enforce security/privacy guardrails, and support event-driven architecture and data warehousing while partnering with product and engineering teams.

Senior full-stack product engineer owning large product areas end-to-end: research, write specs, design wireframes, implement features across frontend and backend, and collaborate closely with product, design, and infra. Focus on solving customer problems, building durable abstractions, and shipping high-quality, scalable software.

Provide deep, technical SaaS support for customers across SMB to enterprise: troubleshoot integrations and configurations, reproduce ambiguous behavior, communicate clearly to varied audiences, manage tickets end-to-end, collaborate on projects to improve workflows, and work a scheduled weekend day each week.

Design and implement polished UI/UX at scale, improve and extend the design system, collaborate with product engineers, ship end-to-end features, iterate with user feedback, and consult on bespoke design work while balancing visual design and engineering responsibilities.

Senior full‑stack product engineer owning a large product area end-to-end: research customers, write specs and wireframes, design and implement features across frontend and backend, collaborate with product and design, and ship high-quality scalable software.

Manage a portfolio of approximately 60 mid-market B2B SaaS customers across EMEA, leading four-to-eight-week implementations, product adoption, training, engagement, and retention. Build trusted relationships with stakeholders, explain complex workflows, provide customer feedback internally, collaborate cross-functionally, and develop scalable customer success processes. The role emphasizes product expertise, technical curiosity, prioritization, clear communication, and hands-on customer enablement rather than renewal negotiation or variable compensation.

Manage 15–20 concurrent, 8–10-week implementations for mid-market and enterprise SaaS customers. Develop implementation plans, configure complex multi-module systems, guide change management, advise on best practices, track milestones, and ensure rapid customer value. Build strong customer relationships, communicate progress, solve implementation challenges, improve processes, and collaborate with Customer Success, Sales, Product, Engineering, and Operations. Travel under 10% for customer engagements.

Lead an EMEA-based team delivering dedicated implementations for Strategic and High-Touch customers. Own implementation/project delivery, team scaling, regionalization of processes, enterprise onboarding, cross-functional alignment, and driving consistent, data-informed time-to-value and handoffs into Customer Success.

Partner with Ashby’s largest enterprise customers to drive adoption, health, and long-term value. Own ~20 strategic accounts (> $2M ARR), configure product solutions, deliver trainings, build multi-threaded relationships, use data to spot risks, and collaborate cross-functionally to improve customer outcomes and scale playbooks.

Manage end-to-end implementations for predominantly enterprise B2B SaaS customers across EMEA. Develop implementation plans, coordinate stakeholders, guide customers through change management, recommend best practices, resolve complex challenges, and ensure milestones and time-to-value goals are achieved. The role requires strong technical understanding, customer communication, process improvement, data-driven decision-making, and cross-functional collaboration with Customer Success, Sales, Product, Engineering, and Operations.

Hunt and close new enterprise (1,000+ employee) logos across DACH/EMEA. Manage full sales cycle from pipeline generation to closed-won, self-sourcing >50% of pipeline, deliver micro-demos, coordinate with SEs, build business cases, win competitive rip-and-replace deals, and travel ~25% for customer engagements and events.

Own full sales cycle for Mid-Market (100-1k employees) new logo acquisition across EMEA. Source >50% of pipeline, run demos, win $50k+ ACV deals, build consensus among stakeholders, manage an active pipeline in CRM, and travel ~25% for customer engagements and events. Fluent French and English required.

Own the full sales cycle to acquire new mid-market (100–1,000 employees) customers across UKI/EMEA. Source pipeline (>50% self-sourced), qualify, demo, negotiate, and close $50k+ ACV platform deals. Manage multiple concurrent opportunities, engage stakeholders to build consensus, and travel (~25%) for customer meetings and events.