Jobs at Algolia

The Senior Customer Success Manager at Algolia will manage client relationships, drive product adoption and retention, and ensure customer success through proactive engagement and support activities.

Assist technical users with implementing Algolia in various technical stacks, handle support requests, troubleshoot issues, and improve internal processes.

The Solutions Engineer will drive technical success with Algolia's solutions, partner with sales, demonstrate product capabilities, and advocate customer needs internally, ensuring customer satisfaction and onboarding success.

The Senior Solutions Engineer at Algolia works with sales and customers to drive technical success, demonstrating product capabilities and developing custom search applications while contributing to product feedback and customer advocacy.

As a Customer Success Engineer, you will ensure customer adoption of Algolia's search platform through technical onboarding, solution design, and ongoing support, while collaborating with customers and internal teams to drive technical excellence.

Own and accelerate an enterprise pipeline for Global 2000 customers, lead complex multi-stakeholder sales cycles, position Algolia's AI-first search solutions, develop account/territory strategies, expand accounts, partner with Solutions Engineering for demos/POVs, and forecast using MEDDPICC.

Lead and grow a team of ~6 Solutions Engineers across UK, Ireland, Nordics, and Benelux. Drive technical wins in pre-sales, coach SEs, own technical evaluation through close, partner with Sales, Product, and Customer Success, recruit and ramp hires, and use AI and demo engineering to improve productivity and ROI.

Lead the Tech Platform organization at Algolia, managing product teams to enhance infrastructure, define platform strategy, and ensure scalability for customer needs.

The Developer Support Engineer assists technical users by resolving queries related to Algolia’s products, troubleshooting issues, and collaborating with engineering and product teams. Responsibilities include support via email, conducting conversations with customers, submitting bug reports, and improving internal processes.

The Solutions Engineer at Algolia focuses on enabling customer adoption of the platform, partners with Sales, assists in demos and POCs, and collaborates with product teams to enhance customer success.

The Senior Platform Engineer will lead projects for the Dashboard Platform, focusing on backend infrastructure automation and enhancing developer experience using modern tools and practices.

The Technical Onboarding & Engagement Manager at Algolia manages complex customer implementations, ensuring successful onboarding and delivering measurable value. Responsibilities include project management, stakeholder engagement, and optimizing processes.

The Senior Infrastructure Engineer will focus on infrastructure automation, collaborate on the Dashboard Platform, and enhance developer experiences using modern management tools and practices.

As a Senior Software Engineer on the Dashboard Platform team, you will develop core features, manage infrastructure, enhance developer experience, and collaborate across teams to improve deployment processes.

The Senior Solutions Engineer will engage with sales teams to assist customers in evaluating Algolia solutions, address technical queries, and advocate for customer needs internally, ensuring a smooth transition and successful onboarding.

As a Commercial Account Executive at Algolia, you'll manage a sales pipeline, foster customer relationships, drive leads to close won, and collaborate with various teams. You will also handle upsells, generate new projects, and forecast sales accurately.

The Director of Product for AI Search at Algolia will lead product vision, strategy, team management, and customer engagement, driving innovation in AI-powered search technology.