Jobs at AJ Bell

Develop and maintain full-stack features, APIs, web applications, data layers, integrations, and cloud-based services for investment products. Design secure, scalable solutions using Node.js, TypeScript, React, MongoDB, SQL, AWS, containers, and CI/CD tools. Collaborate with Product, UX, Business, and engineering teams; contribute to architecture, testing, deployment, monitoring, DevOps ownership, and continuous improvement.

Build and maintain a customer-facing Flutter investment app used by hundreds of thousands of customers. Responsibilities include mobile architecture, readable and testable code, performance, accessibility, defect resolution, CI/CD and app releases. Provide technical leadership through code reviews, mentoring, pairing, documentation, and architectural decisions. Collaborate with Product, Design, and Engineering while improving shared components, design systems, maintainability, and development practices.

Develops and owns Customer Marketing measurement, experimentation, reporting, and analytics capabilities. Designs A/B tests and control groups, establishes KPIs, builds dashboards using Power BI and related platforms, analyzes campaign and customer performance, and translates findings into actionable recommendations. Partners with Marketing, CRM, Data, and Insights teams, coaches stakeholders, and ensures measurement complies with regulatory, governance, and privacy requirements.

Own the technical delivery of CRM campaigns and automated customer journeys using Bloomreach. Build audience segments, targeting logic, personalized communications, and multichannel programs; analyze performance; conduct testing and quality assurance; and ensure GDPR and marketing-permission compliance. Collaborate with Customer Marketing, Data, Product, and Operations teams to improve campaign effectiveness, customer engagement, and marketing automation.

Provides second-line technical support through in-person, remote, phone, and remote-access channels. Escalates and resolves complex hardware, software, application, network, backup, and system issues; administers Microsoft environments and cloud services; supports patching, application delivery, and recovery operations. The role also automates service tasks, standardizes procedures, documents solutions, educates the Service Desk, contributes to technology projects, and collaborates with business and technical teams to improve service delivery.

Lead business analysis and strategic change initiatives across the organization, advising executives, defining and prioritizing requirements, developing business models, and overseeing holistic solutions. Manage business analysts, remove delivery blockers, coordinate suppliers, support incidents, and conduct performance reviews. Coach teams in Agile and Lean practices while guiding enterprise architecture, systems analysis, testing, stakeholder engagement, and user experience analysis.

Design, develop, and maintain scalable, highly available services, APIs, applications, and middle-tier components supporting operational and regulatory technology. Make architectural decisions, apply modern engineering and delivery practices, and contribute to secure, reliable systems on AWS. Provide technical leadership through mentoring, code reviews, knowledge sharing, and continuous improvement within a cross-functional Agile team.

Translate ambiguous business questions into actionable insights using Python, SQL, statistics, forecasting, regression, classification, segmentation, and machine learning. Analyze complex datasets, validate findings, build models, and communicate commercial implications to senior stakeholders. The role requires strong requirements gathering, stakeholder management, written communication, and the ability to turn analysis into practical decisions in a financial services environment.

Designs, delivers, supports, and improves production infrastructure for a regulated financial services business. Owns medium-sized infrastructure changes and projects, troubleshoots complex issues, produces technical documentation, and supports resilience, security, monitoring, capacity, and maintainability. The role also involves incident resolution, change governance, supplier coordination, and coaching less experienced engineers while collaborating across Technology Services.