Search the 16 jobs at Aircall

As a Typescript Fullstack Engineer, you'll enhance customer experiences by developing new features, improving existing ones, and collaborating with cross-functional teams. You'll be responsible for writing scalable code, conducting code reviews, troubleshooting issues, maintaining unit tests, and participating in technical discussions for product and UX improvements.

As a Senior Software Engineer, you will design, develop, deploy, and operate real-time services that enhance customer value. You will oversee architectural decisions, improve platform resilience and scalability, and handle critical system issues. Collaboration across teams and mentoring is vital in this role.

The Manager of Technical Support Operations will lead the technical aspects of support operations at Aircall, enhancing efficiency, mentoring a technical team, overseeing support systems, and managing technical projects. The role requires collaboration across departments to drive operational excellence.

As a Customer Support Specialist at Aircall, you will assist clients by addressing their inquiries, recommending solutions, and guiding them through product features. You will collaborate with the global support team to resolve technical issues and enhance customer satisfaction, with ample opportunities for personal and professional growth.

The SDR & BDR Manager at Aircall will manage a team of inbound SDRs and outbound BDRs, driving performance through motivation and strategic initiatives. Responsibilities include developing sales playbooks, coaching team members, and contributing to global projects while maintaining professional representation of the company.

As a Customer Success Manager at Aircall, you will manage and nurture a portfolio of SMB clients in the UK market. Your role involves understanding customer goals, minimizing churn, handling renewals, gathering feedback, automating processes, and being the main point of contact for product information.

As a Senior Data Engineer at Aircall, you will design, develop, and maintain data infrastructure, build reliable data pipelines, enhance data quality and compliance, mentor junior team members, and collaborate with cross-functional teams to improve operational efficiency and support complex data challenges.

As a Sales Development Representative at Aircall, you will engage inbound prospects via chat and phone, qualifying them before passing to Account Executives. This role focuses on developing consultative sales skills and collaborating with sales teams in the UKI market.

The Account Executive role at Aircall involves engaging qualified prospects, conducting product demonstrations, providing technical assistance, navigating proofs of concept, and negotiating contracts. The position requires managing the sales cycle from lead generation to closing while maintaining a robust sales pipeline and collaborating with sales teams to identify opportunities.

As a Senior Backend and AI Engineer at Aircall, you will design and implement AI features and contribute to the development of business-critical services using a variety of back-end technologies. Your role includes mentoring teammates, engaging in requirements analysis, and optimizing product performance, all while ensuring quality and security in solutions deployed on AWS.

As a Senior Software Engineer at Aircall, you will design, develop, and deploy high-quality features in the Authentication team, focusing on security and scalability. Responsibilities include coding with NodeJS and TypeScript, optimizing performance, mentoring juniors, and ensuring system reliability.

As the Product Manager for Ecosystem at Aircall, you will create best-of-class integrations with key partners, enhance product value for users, and lead a development team by collaborating with various internal stakeholders throughout the product lifecycle, focusing on maximizing customer value and supporting revenue growth.

As a Systems Specialist at Aircall, you will manage customer-facing technology, drive continuous improvements, collaborate with cross-functional teams, and handle technical requests within an Agile environment. Your goal will be to enhance the Customer Support operation and ensure alignment with best practices and communication across various business units.

As a Customer Support Specialist, you'll advocate for customers, providing product education and technical solutions while advising on features and functionalities. You will collaborate with the global support team to address and resolve technical issues, ensuring customer satisfaction and contributing to the growth of Aircall.

The Senior Performance Marketing Manager will oversee the development and execution of paid marketing campaigns across multiple channels. Responsibilities include setting campaign objectives, optimizing performance through data analysis, managing budgets, and collaborating with marketing and sales teams. A strong focus on data-driven decisions and compliance with financial policies is essential.

As a Senior Analyst/Expert in Fraud Operations, you will manage escalated fraud cases, develop prevention policies, conduct investigations, analyze data for fraud risks, and improve fraud management processes in collaboration with various teams. Your role is integral to sustaining customer trust and compliance in Aircall's operations.