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As a Customer Support Engineer at Fivetran, you will resolve technical issues for customers, ensure a high-quality experience, onboard new team members, and troubleshoot complex database incidents. You'll collaborate with various stakeholders and act as a technical champion, helping customers efficiently.
In this role, you will oversee the performance and reliability of Fivetran's infrastructure, ensure effective incident response, and automate deployments. You will work with teams to evolve systems, monitor vulnerabilities, and contribute to product reliability.
The Principal Software Engineer will lead the architecture, design, and development of the Data Lake product, ensuring scalability and performance through partnership with product teams and optimization techniques. Responsibilities include developing reliable large-scale data lake systems, contributing to open-source projects, and addressing performance and availability challenges.
As a Lead Sales Engineer for Enterprise customers, you will work alongside the sales team to comprehend complex business needs and demonstrate how Fivetran's data replication solutions meet those needs. Your role involves providing technical expertise, identifying requirements, and managing proof-of-value processes during sales. You'll maintain relationships with key customers and stay updated on industry trends.
As a Senior Software Engineer at Fivetran, you will build and maintain data pipelines for various sources to data warehouses. Your responsibilities will include coding, architectural design support, mentorship of junior engineers, and ensuring operation excellence. You will work with technologies like Java, SQL, and Kubernetes while also contributing to bug fixes and new features.
The Principal Software Engineer at Fivetran will lead the design and development of their Data Lake product, ensuring scalability and performance. Responsibilities include collaborating with product teams, developing data lake systems, contributing to open-source projects, and analyzing high availability issues. This role requires strong leadership in executing complex projects.
The Principal Software Engineer will lead the architecture, design, and development of Fivetran’s Data Lake product, ensuring scalable and performant systems while collaborating with product teams. Responsibilities include developing reliable data lake systems, solving operational challenges, and influencing technical directions across teams.
As a Customer Support Engineer, you will be responsible for resolving technical issues for customers, taking ownership of cases from troubleshooting to resolution, and collaborating with various teams to improve the customer experience and product features.
The Lead Sales Engineer for Enterprise will collaborate with the sales team to address complex business needs of Enterprise customers, showcasing Fivetran’s data replication solutions. Responsibilities include providing technical expertise, identifying requirements, and guiding proof-of-value processes throughout the sales cycle, while maintaining relationships with key customers.
The Customer Support Engineer at Fivetran will collaborate closely with customers to resolve technical issues, perform troubleshooting, and ensure a seamless customer experience. Responsibilities include end-to-end case management, incident investigation, onboarding new team members, and acting as subject matter experts while participating in weekend on-call rotations.
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