Top Tech Jobs & Startup Jobs in London

As a Customer Support Engineer at Fivetran, you will tackle technical challenges while collaborating with both internal teams and external customers. Your responsibilities include managing customer cases from troubleshooting to resolution, supporting users through various communication channels, documenting solutions, and working closely with engineering and product teams to enhance customer experience.

As a Customer Support Engineer at Fivetran, you will resolve incidents and provide technical support to customers. Your role includes troubleshooting database issues, engaging with clients, and taking ownership of customer cases to deliver exceptional service in a fast-paced environment.

The Senior Manager in the Engineering Program Management Office will lead a team, overseeing the coordination, implementation, and management of product portfolios and projects. Responsibilities include mentoring team members, improving processes, ensuring quality deliverables, communicating with stakeholders, and managing risks while aligning technical solutions with standards.

The Lead Sales Engineer will collaborate with the Enterprise sales team to understand complex customer needs and demonstrate how Fivetran's data replication solutions can serve their business requirements. Responsibilities include providing technical expertise, managing proof-of-value processes, and maintaining customer relationships while presenting technical information effectively.

The Revenue Operations Manager will analyze sales data, identify trends, and develop recommendations to optimize sales efforts for EMEA. Collaborate with sales leaders to design strategies, influence KPIs, and ensure resource availability for revenue targets. This includes leading forecasts, executing solutions, and communicating across multiple stakeholders to drive successful operations.

The Principal Software Engineer will lead the architecture and development of Fivetran's Data Lake product, focusing on scalability, performance, and customer usability. The role involves collaborating with product teams, designing and operating large-scale data lake systems, contributing to open-source projects, and ensuring operational excellence.

The Customer Support Engineer (CSE) at Fivetran manages technical customer issues, ensuring timely resolution and maintaining excellent customer experiences. CSEs take ownership of customer cases, document solutions, and collaborate with engineering and product teams while utilizing various troubleshooting tools and APIs.