Team Leader

Posted 20 Hours Ago
Be an Early Applicant
Brent, Wembley, Middlesex, England
Entry level
Other
The Role
As a Team Leader, you will manage customer escalations, maintain internal and external areas, ensure compliance with traffic laws, report accidents, and foster a professional relationship with clients and the public. You will also be required to work rotational shifts and possibly overtime.
Summary Generated by Built In

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Team Leader 

Salary: £14.50/hour (or £16.67 for Class 2 licence), overtime available, with an additional team leader allowance of £259.04 per month and other Veolia benefits 

Hours: Monday to Friday, 40 hours 2 weekly Rotating shifts 06:00 - 14:30 / 08:00 - 16:30, 

Location: Marsh Road, Alperton Lane, Wembley, HA0 1ES & Veolia Brent Wembley Stadium

When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It’s why we’re looking for someone who’s just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life. 

We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture.

What we can offer you;

  • 25 days of annual leave 

  • Access to our company pension scheme

  • Discounts on everything from groceries to well known retailers

  • Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to

  • One paid days leave every year to volunteer and support your community 

  • Ongoing training and development opportunities, allowing you to reach your full potential

What you'll be doing;

  • Handle customer escalations promptly and follow through to resolution to ensure customer satisfaction.

  • Maintain and clean internal and external areas using equipment supplied. This will include but not limited to manual and mechanical sweeping, jet washing, bulky waste clearance, litter removal, dog fouling, rapid response to RTIs, spillages

  • Completing daily checks of the vehicle as per our driver operator handbook and ensuring all paperwork is kept up to date and submitted daily.

  • Complying with all traffic laws and legislation including security and weight of loads.

  • Report any accidents that occur during your shift to your Key Account Manager and all accident reports are completed before you leave work

  • Maintain a courteous and professional relationship with members of the public, client, staff and colleagues

  • You will be required to work overtime and weekends as required to complete your work. This may include night shift. Overtime Available: Weekdays and Saturdays x 1.5; Sundays and Bank Holidays x 2

  • Understanding and embedding Veolia’s values in your daily operation

What we're looking for;

  • Time Management and Decision Making ability

  • Proficient autonomy is required to work independently and take initiative

  • Basic understanding of Health & Safety at work and compliance of Wembley Stadium Security measures. 

  • A can do attitude and strong time management skills are also key.

  • Being a team player is key to ensure we deliver a premium service to our customers.

  • Class 2 (Cat C) licence is desirable and previous driving experience. If you’re newly qualified, we also want to hear from you.

Applications are reviewed periodically and interviews will be from 11 to 25 November 2024

What's next?

Apply today, so we can make a difference for generations to come.

We're proud to be listed in The Sunday Times Best Places to Work 2024, being named as a Top 10 Very Big Organisation to work for two years in a row! This accolade further demonstrates our commitment to our people and our actions in creating an environment where everyone can be their true selves and enjoy working at Veolia.

We want to ensure that you feel supported throughout the application process and provide reasonable adjustments where necessary and requested. If you require any reasonable adjustments as part of your application and interview process please do not hesitate to let us know.

We know how important it is to be fully committed to building and maintaining a diverse and inclusive place to work for every one of our colleagues. We are committed to ensuring that all job applicants and members of staff are treated equally, without discrimination because of sex, gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, nationality, ethnic or national origin, religion or belief, disability or age.

We therefore welcome and encourage all candidates who meet the minimum requirements to apply.

The Company
London
2,778 Employees
On-site Workplace
Year Founded: 1853

What We Do

Veolia UK provides solutions for ecological transformation. We are a company of almost 14,000 employees, although we prefer to think of ourselves as “resourcers”. Every day across the country our “resourcers” design and deploy useful and concrete solutions, which help our customers fight against climate change, prevent pollution of our water and create a circular economy where nothing goes to waste.

Every year, we serve around 1.8 million people through our municipal wastewater contracts. We complete over 400 million waste collections across our Local Authority contracts, serving over 3 million residential properties; and we treat over 1.5 million tonnes of commercial and industrial waste from our 85,000 private customers. We also produce over 560 MWe of renewable and low carbon electricity, to power over 1.3 million homes.

Veolia UK is an exciting and innovative place to work, but don't just take our word for it - we were named as one of the top 10 'Very Big Organisations' to work for in The Sunday Times' Best Places to Work 2024. We're resourcing the world through our purpose of ecological transformation, and we're doing this by working together to constantly progress. We are reinventing the way things work to reduce our environmental impact and increase efficiency, whether in the reuse of wastewater or the recovery of waste, such as plastics. At the same time, we anticipate the needs of tomorrow with innovative solutions that will decarbonise our energy and heating demands. We do this through the development of microgrids and energy management through our Hubgrade solution, which optimises the management of resources using digital and artificial intelligence.

We are driven by optimism and passion, not to see the world as it is, but how it should be; and we are tenacious in our efforts to achieve our goals.

These aren't just empty words

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