Smartly is looking for a Team Lead to join our Smart Services team. This role is ideal for an experienced paid media professional who combines client strategy expertise with people leadership skills. As a Team Lead, you’ll be responsible for managing key client relationships, guiding a team to deliver exceptional results, and driving adoption of Smartly’s solutions.
What you’ll do:
- Client Leadership: Act as a trusted advisor to senior stakeholders, ensuring strong client retention and value delivery through strategic guidance and operational excellence.
- Team Management: Lead, coach, and develop a team of paid media specialists and managers, setting clear goals, ensuring accountability, and fostering growth.
- Strategic Direction: Oversee the development and execution of testing agendas, campaign strategies, and adoption of Smartly’s tools to improve client performance.
- Operational Excellence: Ensure processes, SLAs, and best practices are followed consistently while driving efficiency and continuous improvement.
- Cross-Functional Collaboration: Partner with Creative Services, Marketing Science, Product, and Technical Consulting to deliver integrated solutions and share learnings across the organization.
- Commercial Awareness: Maintain strong understanding of contracts, forecasts, and account health, identifying opportunities for growth and efficiency.
What we’re looking for:
- 7+ years of experience in digital media, with deep expertise in Paid Social and strong understanding of the broader advertising ecosystem.
- 1+ year of experience in managing a team
- Proven track record of building and maintaining senior client relationships.
- Strong analytical and strategic mindset with excellent communication skills.
- Highly organized, proactive, and able to balance client outcomes with team development.
Bonus points for:
- Experience in e-commerce, retail, or DTC verticals.
- Familiarity with Smartly.io or other paid media tech platforms.
- Cross-channel experience across Meta, TikTok, Pinterest, Snap, LinkedIn, and Google.
- Five weeks paid time off (PTO), 11 company paid holidays, unlimited sick days
- Generous healthcare packages & mental health benefits
- 401K plus matching & equity grants for all new Smartlies
- Wellness benefit & learning reimbursement opportunities
- Volunteer time off days & company donation matching opportunities
- And so much more…
Smartly is committed to being the best place to work for growth-minded individuals to thrive - explore more in our Culture Handbook!
The base pay range for this position is as mentioned below per year, plus an annual performance bonus. We take into consideration an individual’s background, expertise, and experience in determining final salary. In addition to annual salary, Smartly’s total rewards provide employees with stock options, medical/dental/vision insurances, retirement savings benefits, parental leave, 5 weeks vacation, unlimited sick days, life insurance, and disability benefits. This information is provided in accordance with applicable law. Base pay information is based on market location.
Salary in USD : $100k - $120k
Smartly is the AI-powered advertising technology company transforming ad experiences for brands and their consumers. Our comprehensive advertising platform seamlessly integrates the capabilities of media, creative, and intelligence to power more than 800 billion impressions and generate more than 300 billion creatives annually, delivering tangible business outcomes for brands and advertisers.
Smartly is the only company in the industry recognized as a Leader in The Forrester Wave: Creative Advertising Technologies with PwC validating the results it delivers for brands. We manage creative and media for 700+ brands worldwide and $6B in ad spend across the largest media platforms, including Facebook, Google, Instagram, Pinterest, Snap, and TikTok. Our end-to-end technology, unmatched access to media platforms and exceptional customer service help Fortune 500 brands to reach and engage consumers and learn what performs best.Smartly is a multinational and diverse team of 750+ Smartlies from 60+ nationalities, working in 13 countries. Together, we want to create and maintain an inclusive environment where everyone feels respected and heard. Our Diversity, Equity & Inclusion approach is at the heart of it.
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Smartly London, England Office
11 Hill’s Place 1st Floor, West End House, London, United Kingdom, W1F 7SE
