Similar Jobs
Fintech • Financial Services
Manage and optimize credit product performance, analyze portfolio trends, build client relationships, and present recommendations for strategic initiatives.
Top Skills:
ExcelPower BIPythonSQLTableau
Artificial Intelligence • Cloud • eCommerce • Enterprise Web • Software • Design • Generative AI
As a Senior DevOps Engineer, you'll manage Webflow's build systems, oversee development environments, enforce best practices, and mentor junior team members to enhance efficiency and delivery in software development.
Top Skills:
AWSCi/CdDockerInfrastructure As Code (Iac)KubernetesNode.jsPulumi
Artificial Intelligence • Cloud • eCommerce • Enterprise Web • Software • Design • Generative AI
The Staff Data Scientist will lead projects to drive insights, define business metrics, advance experimentation, and collaborate with various teams to enhance user experience and product performance.
Top Skills:
PythonRSQL
We are looking for an MSP IT Support Engineer is responsible for providing technical support and solutions to clients of a managed service provider (MSP), solving complex issues, escalating technical problems, and supporting end-user environments across various technologies.
Responsibilities- Provide front-line and escalation technical support for client requests via phone, email, and ticketing systems.
- Troubleshoot advanced issues in Windows Server, network infrastructure (routers, switches, firewalls), and cloud platforms (Azure, AWS, VMware).
- Handle Microsoft 365/Office 365 support, migrations, and administration.
- Manage Active Directory, domain configuration, and group policies.
- Implement and maintain backup/disaster recovery solutions (Veeam, Datto).
- Support security initiatives: firewalls, endpoint protection, MFA, Zero Trust configuration.
- Monitor client infrastructures with system/network management tools and respond proactively to alerts.
- Document technical processes, resolutions, and create end-user guides.
- Mentor junior support engineers and collaborate with cross-functional technical teams.
- Occasionally participate in project delivery, deployments, and upgrades, including after-hours/on-call support as needed.
- 3–5+ years MSP experience supporting diverse environments.
- Deep troubleshooting expertise across Windows Server, Microsoft 365, networking, and virtualization.
- Knowledge of firewalls (Sonicwall, Fortinet, Cisco), VLANs, backup/DR tools, and monitoring systems.
- Familiarity with scripting (PowerShell, Python, Bash) for automation.
- Strong analytical and communication skills, excellent documentation habits, and top-tier customer service focus.
- Ability to multitask, manage priorities, and work independently under pressure.
- Supporting VoIP, fiber ISP solutions, or telecom clients.
- Linux and hybrid-cloud environments.
- Service management (managing SLAs/KPIs, improving support documentation/processes).
- Conscientious, detail-oriented, and accountable.
- Professional appearance and team-oriented attitude.
- Passion for learning, teaching, and delivering excellent client experiences.
This role combines advanced technical troubleshooting, project work, and exemplary client-facing communication, making MSP IT Support Engineers critical to operational success in MSP environments.
What you need to know about the London Tech Scene
London isn't just a hub for established businesses; it's also a nursery for innovation. Boasting one of the most recognized fintech ecosystems in Europe, attracting billions in investments each year, London's success has made it a go-to destination for startups looking to make their mark. Top U.K. companies like Hoptin, Moneybox and Marshmallow have already made the city their base — yet fintech is just the beginning. From healthtech to renewable energy to cybersecurity and beyond, the city's startups are breaking new ground across a range of industries.
