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The Customer Success Manager will manage strategic accounts, guiding customer engagement and adoption of Akeneo's products to drive retention and growth.
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Akeneo is the Product Experience (PX) company and global leader in Product Information Management (PIM), creating a world where every product interaction is an experience that guides consumers and professionals to the best purchase, anytime, anywhere.
We're all about experience - from the best-in-class product we build to the inspiring environment we create for our employees. You'll grow in a dynamic environment where your ideas and expertise will make an impact from day one. Our flexible work model empowers you to thrive, balancing professional success with personal fulfillment. At Akeneo, you'll be part of a supportive and collaborative team that values open communication, shared successes, and meaningful relationships.
Learn more about our culture and values via our Career page .
Job description
The Marketing Graduate Assistant will support Akeneo in the North Europe demand generation strategy and execution. You'll support an integrated strategy of paid digital, events/webinars, email marketing, social and other campaigns to generate demand and generate pipeline.
The successful candidate will be detail-oriented, looking to develop project management skills, have a willingness to learn, and have a passion for supporting the revenue engine.
Responsibilities
- Coordinate and Execute Regional Campaigns: Support the planning execution of multi-channel marketing campaigns (including digital, email, social media, and events), ensuring activities are executed smoothly and in line with local market needs and campaign objectives.
- Event and Administrative Support: Assist in the planning and execution of localised events and activations, manage logistics, and provide general administrative support to ensure that all marketing projects are delivered on time and within budget.
- Support Execution of Regional Marketing Strategy: Assist the Regional Marketing Manager in implementing tailored demand generation and field marketing initiatives that align with overall company and regional objectives.
- Cross-Functional Collaboration: Work closely with sales, channel, and customer success teams to support marketing activities, contribute to campaign development, and ensure consistent messaging and lead generation efforts.
- Performance Analysis and Reporting: Track and report on key performance metrics for regional marketing initiatives, compiling insights and data to support optimization of future campaigns and effective resource allocation.
What we look for
- One year internship for a recent postgraduate or student on placement year.
- Prior experience with marketing automation tools and CRM systems is a plus.
- An enthusiasm for AI, digital trends, and new platforms will be a plus.
- Strong communication and organisational skills.
- Detail-oriented and results-driven.
- Ability to adapt to change and take on new projects.
- Along with side English, any Dutch or Swedish language would be a huge bonus (but not necessary).
- Able to come to our London office regularly.
You don't need to tick every box. We strongly encourage candidates from all backgrounds to apply. If you are excited about this opportunity but your experience is slightly different, we still want to hear from you!
Interview process
Life at Akeneo
Work Environment
- Work-Life Balance: Flexible working hours, and a hybrid setup allowing 3-4 days working from home and enjoy 25 days of annual leave. Option to Work from Anywhere for up to 30 days per year.
- Home Office & Commuting Allowance: Enjoy a £450 budget to enhance your home office and an £80 monthly sustainable transportation allowance for eco-friendly commuting.
Inclusivity
- Generous Parental Leave: Benefit from 26 weeks of paid maternity leave, 4 weeks of paid leave for the second parent, and up to 20 weeks of fully paid shared parental leave. A gradual return to work program is also available.
- Community & Support: Engage in 2 paid volunteering days annually and join Employee Resource Groups dedicated to promoting diversity and inclusion within the company.
Growth & Development
- Comprehensive Onboarding: Start on the right foot with an 8-week onboarding program.
Wellbeing
- Health & Insurance: Receive company-paid private medical insurance (Vitality Health) for you and eligible dependents.
- Financial Security: Benefit from a pension plan and protect your loved ones with group income protection and a group life cover.
- Mental Health Support: Access individual and confidential sessions with a mental health practitioner or coach of your choice.
For more information about benefits, don't hesitate to contact our Talent Acquisition team.
We're all about experience - from the best-in-class product we build to the inspiring environment we create for our employees. You'll grow in a dynamic environment where your ideas and expertise will make an impact from day one. Our flexible work model empowers you to thrive, balancing professional success with personal fulfillment. At Akeneo, you'll be part of a supportive and collaborative team that values open communication, shared successes, and meaningful relationships.
Learn more about our culture and values via our Career page .
Job description
The Marketing Graduate Assistant will support Akeneo in the North Europe demand generation strategy and execution. You'll support an integrated strategy of paid digital, events/webinars, email marketing, social and other campaigns to generate demand and generate pipeline.
The successful candidate will be detail-oriented, looking to develop project management skills, have a willingness to learn, and have a passion for supporting the revenue engine.
Responsibilities
- Coordinate and Execute Regional Campaigns: Support the planning execution of multi-channel marketing campaigns (including digital, email, social media, and events), ensuring activities are executed smoothly and in line with local market needs and campaign objectives.
- Event and Administrative Support: Assist in the planning and execution of localised events and activations, manage logistics, and provide general administrative support to ensure that all marketing projects are delivered on time and within budget.
- Support Execution of Regional Marketing Strategy: Assist the Regional Marketing Manager in implementing tailored demand generation and field marketing initiatives that align with overall company and regional objectives.
- Cross-Functional Collaboration: Work closely with sales, channel, and customer success teams to support marketing activities, contribute to campaign development, and ensure consistent messaging and lead generation efforts.
- Performance Analysis and Reporting: Track and report on key performance metrics for regional marketing initiatives, compiling insights and data to support optimization of future campaigns and effective resource allocation.
What we look for
- One year internship for a recent postgraduate or student on placement year.
- Prior experience with marketing automation tools and CRM systems is a plus.
- An enthusiasm for AI, digital trends, and new platforms will be a plus.
- Strong communication and organisational skills.
- Detail-oriented and results-driven.
- Ability to adapt to change and take on new projects.
- Along with side English, any Dutch or Swedish language would be a huge bonus (but not necessary).
- Able to come to our London office regularly.
You don't need to tick every box. We strongly encourage candidates from all backgrounds to apply. If you are excited about this opportunity but your experience is slightly different, we still want to hear from you!
Interview process
- 20-minute screening call with Marie-Anaïs, Talent Partner.
- 30-45 minute interview with your future manager Lauren, Regional Marketing Manager Northern Europe. This interview will allow you to go in more depth into what the role entails and discuss your experience and skills.
- 30-45 minute call with Lauren & Thomas, EMEA & APAC Marketing Manager to dig deeper into your experience.
- Sign your offer!
Life at Akeneo
Work Environment
- Work-Life Balance: Flexible working hours, and a hybrid setup allowing 3-4 days working from home and enjoy 25 days of annual leave. Option to Work from Anywhere for up to 30 days per year.
- Home Office & Commuting Allowance: Enjoy a £450 budget to enhance your home office and an £80 monthly sustainable transportation allowance for eco-friendly commuting.
Inclusivity
- Generous Parental Leave: Benefit from 26 weeks of paid maternity leave, 4 weeks of paid leave for the second parent, and up to 20 weeks of fully paid shared parental leave. A gradual return to work program is also available.
- Community & Support: Engage in 2 paid volunteering days annually and join Employee Resource Groups dedicated to promoting diversity and inclusion within the company.
Growth & Development
- Comprehensive Onboarding: Start on the right foot with an 8-week onboarding program.
Wellbeing
- Health & Insurance: Receive company-paid private medical insurance (Vitality Health) for you and eligible dependents.
- Financial Security: Benefit from a pension plan and protect your loved ones with group income protection and a group life cover.
- Mental Health Support: Access individual and confidential sessions with a mental health practitioner or coach of your choice.
For more information about benefits, don't hesitate to contact our Talent Acquisition team.
Akeneo London, England Office
Akeneo London Office Office
62 Doughty Street, London, United Kingdom, WC1N 2JZ
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