Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest.
We are seeking a highly motivated Software Engineering Manager to lead a Platform Engineering team, focused on Operational Excellence. This role is ideal for a leader passionate about building and maintaining resilient, scalable, and efficient infrastructure while fostering a high-performing, collaborative engineering culture.
Our teams ensure Affirm’s infrastructure, cloud compute, storage, observability, and developer productivity systems are reliable, performant, and optimized for scale. You’ll play a key role in leading operational excellence, incident response, infrastructure automation, and system reliability across Affirm’s globally distributed platform.
The ideal candidate will possess strong leadership skills, operational expertise, and a deep understanding of infrastructure and reliability engineering. You will balance execution excellence with people-focused leadership, ensuring that teams deliver business value while maintaining system health and resiliency.
🚀 Affirm is growing fast, and we need leaders to help scale our infrastructure 10x and beyond!
What You'll Do
- Lead & Grow the Team: Manage, mentor, and develop engineers in Platform Engineering & SRE, fostering a culture of ownership, reliability, and automation.
- Drive Operational Excellence: Improve incident response, on-call processes, and post-mortems to enhance system reliability and availability.
- Scale & Automate Infrastructure: Advance self-healing automation, infrastructure as code (IaC), and CI/CD workflows to optimize efficiency and performance.
- Enhance Observability & Performance: Improve monitoring, logging, and telemetry to proactively detect and resolve system issues.
- Collaborate & Align Strategy: Work with Infrastructure, DevProd, and SRE teams to optimize multi-region deployments, cloud cost efficiency, and service scalability.
- Foster Innovation & Inclusion: Promote best practices in reliability engineering, encourage automation-first approaches, and support team growth and internal mobility.
What We Look For
- Strong sense of ownership: Accountable for system health, operational excellence, and engineering quality.
- Proven experience leading teams in platform engineering, infrastructure, or site reliability (SRE).
- Deep expertise in reliability engineering, incident response, and operational tooling.
- Strong decision-making skills, balancing technical depth with strategic business impact.
- Excellent communication and collaboration skills. Able to align cross-functional teams across Infrastructure and Product Engineering
- Experience defining and executing technical strategies for cloud computing, observability, CI/CD, and developer tooling.
- Hands-on technical experience in infrastructure operations, with working knowledge of: Cloud platforms (AWS or equivalent), Kubernetes & container orchestration, Infrastructure as Code (Terraform, Helm, CloudFormation), Monitoring & Observability (Prometheus, Grafana, OpenTelemetry, or similar), CI/CD pipelines, automation, and software delivery best practices
- Passion for reliability, automation, and scaling world-class infrastructure.
Compensation & Benefits
Base Pay Grade - P
Equity Grade - UK 7
Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills.
Base pay is part of a total compensation package that may include monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents). In addition, the employees may be eligible for equity rewards offered by Affirm Holdings, Inc. (parent company).
GBR base pay range per year: £140,000 - £180,000
Additional benefits include:
- Flexible Spending Wallets for tech, food and lifestyle
- Away Days - wellness days to take off work and recharge
- Learning & Development programs
- Parental leave
- Employee Resource & Community Groups
Location - Remote UK
#LI-Remote
Affirm is proud to be a remote-first company! The majority of our roles are remote and you can work almost anywhere within the country of employment. Affirmers in proximal roles have the flexibility to work remotely, but will occasionally be required to work out of their assigned Affirm office. A limited number of roles remain office-based due to the nature of their job responsibilities.
We’re extremely proud to offer competitive benefits that are anchored to our core value of people come first. Some key highlights of our benefits package include:
- Health care coverage - Affirm covers all premiums for all levels of coverage for you and your dependents
- Flexible Spending Wallets - generous stipends for spending on Technology, Food, various Lifestyle needs, and family forming expenses
- Time off - competitive vacation and holiday schedules allowing you to take time off to rest and recharge
- ESPP - An employee stock purchase plan enabling you to buy shares of Affirm at a discount
We believe It’s On Us to provide an inclusive interview experience for all, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the hiring process.
[For U.S. positions that could be performed in Los Angeles or San Francisco] Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles Fair Chance Initiative for Hiring Ordinance, Affirm will consider for employment qualified applicants with arrest and conviction records.
By clicking "Submit Application," you acknowledge that you have read Affirm's Global Candidate Privacy Notice and hereby freely and unambiguously give informed consent to the collection, processing, use, and storage of your personal information as described therein.
