Director, SDR Enablement

As Director of SDR Enablement, you will lead Navan’s SDR field enablement strategy and team globally. You’ll define the vision, oversee program execution, and ensure SDRs are equipped with the skills, processes, and tools to succeed. This includes designing onboarding and continuous learning programs, improving workflows, and building the infrastructure that allows SDRs to consistently deliver pipeline against company goals.
You’ll collaborate closely with SDR leadership, Marketing, Sales, Operations, and the broader Enablement team. Success in this role means leading with both strategic foresight and operational rigour. Setting direction while ensuring measurable outcomes in the field.

• SDR enablement strategy & vision: Define and lead the long-term SDR enablement vision, ensuring alignment with company pipeline goals and GTM needs.
• Program ownership: Oversee the design, rollout, and iteration of high-impact enablement programs incl onboarding, outbound execution, objection handling, and pipeline generation frameworks.
• Team leadership: Hire, manage, and develop a team of SDR field enablement professionals. Build a culture of accountability, innovation, and growth.
• Cross-functional collaboration: Partner with SDR leadership, Sales leadership, Marketing and Ops to align programs with business priorities and ensure adoption in the field
• Measurement & insights: Establish and track SDR enablement KPIs (ramp time, productivity, conversion, pipeline created). Use performance data and feedback loops to improve programs.
• Process & tool optimization: Drive adoption and optimization of SDR workflows, cadences, and tools (Outreach, Orum, Salesforce). Partner with Systems and Ops to improve efficiency and consistency.

• Strategic thinking & ownership: Ability to design and execute enablement strategies that drive SDR productivity and pipeline generation.
• Leadership: Experienced people manager who can coach, mentor, and scale a high-performing enablement team.
• Cross-functional collaboration & influence: Skilled at partnering with SDR leaders, Marketing, Ops, and GTM stakeholders to align on goals and execution.
• Operational excellence: Expertise in building scalable programs, repeatable workflows, and efficient systems that deliver consistent outcomes.
• SDR expertise: Deep knowledge of SDR motions, outbound prospecting, cadences, qualification frameworks, and handoff processes.
• Communication & facilitation: Strong facilitator and presenter, able to engage SDR reps in live sessions and influence senior leadership with clarity.
• Data literacy: Skilled at interpreting SDR metrics (activity volume, conversion, pipeline coverage) and turning insights into action.

• 8+ years of experience in Sales/SDR Enablement, SDR Leadership, or Revenue Operations within a high-growth SaaS environment.
• Direct experience managing teams and building enablement programs for SDRs.
• Strong understanding of SDR workflows, processes, and outbound motions.
• Proven track record of building scalable programs that measurably improve SDR productivity and pipeline creation.
• Ability to influence senior leaders, align cross-functional stakeholders, and balance strategy with execution.

• Be part of a fast-growing company transforming business travel and expense management.
• Lead a high-impact function that directly supports SDR productivity and revenue growth.
• Opportunities for leadership development and career growth.
• Competitive compensation, benefits and a collaborative, innovative team culture.