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Frasers Group

Casual Sales Assistant

Reposted 4 Days Ago
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In-Office
Norwich, Norfolk, England
Entry level
In-Office
Norwich, Norfolk, England
Entry level
As a Sales Assistant, you will engage customers, provide advice, manage stock, handle payments, maintain store presentation, and promote cycling safety.
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Company Description

    We’ve come a long way since opening our first shop on Kennington Road, London in 1921. Back then, we built our own bikes and quickly earned a reputation for award-winning service. Over 100 years later, that same knowledge, passion, and value are at the heart of everything we do.

    Today, we’re more than just a local bike shop – with stores nationwide and a thriving online business, we’re here to support every rider, from first-timers to seasoned cyclists, wherever their journey takes them.

    As a Sales Assistant at Evans Cycles, you’ll play a key role in delivering a great experience for every customer who walks through our doors. Whether it’s helping someone choose their first bike, finding the right accessories, or keeping our store looking its best – you’ll bring energy, knowledge, and passion for cycling to every interaction.

    Job Description

    What You’ll Be Doing

    Welcoming and engaging customers, offering friendly and professional advice.

    Developing strong product knowledge across bikes, accessories, and clothing.

    Supporting sales through upselling and cross-selling to meet customer needs.

    Assisting with stock management and keeping the shop floor organised.

    Handling payments accurately and efficiently at the till.

    Maintaining high standards of merchandising and store presentation.

    Promoting safe cycling practices and helping customers choose the right safety gear.

      Qualifications

      About You

      Customer-focused with strong communication skills.

      Enthusiastic about cycling (no need to be an expert – we’ll train you!).

      A team player who thrives in a fast-paced retail environment.

      Reliable, flexible, and eager to learn.

      Additional Information

      This is a casual role with no guaranteed hours – shifts may vary week to week.

      We’ll provide training to set you up for success.

      As part of Frasers Group, you’ll also enjoy great career opportunities across our retail network.

      HQ

      Frasers Group London, England Office

      36 Poland Street, London, United Kingdom, W1F 7LU

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